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3acks

3acks club apps

Delete your app account

You can request account deletion here, even if you have uninstalled the app.

Last updated 4 November 2026

Request deletion by email

For 3acks club apps powered by 3acks, send a request to support@3acks.com from the email address registered to your account.

Compose deletion request

This opens your email app. The request is sent when you send the email.

  1. Tell us which account to delete

    Include your club/app name in the subject with “account deletion request” and ask for your app account and associated account data to be deleted.

  2. Confirm account ownership

    Support will reply to verify that the account belongs to you. If you cannot access the registered mailbox, explain this so we can arrange another verification method.

  3. Receive confirmation

    Support will explain any remaining steps, the expected completion time and any data that must be retained, then confirm when deletion is complete.

Never send your password, sign-in codes, membership QR code or payment details.

Delete directly in the app

If you have the app and can sign in, open your Account or Settings screen and choose Delete account. Review the explanation and enter your account password to confirm deletion in Android. Apple/Google accounts without a password can use password recovery or support.

Staff accounts and accounts that own club media may need support to transfer club responsibilities before they can be removed.

What account deletion removes

  • Your app sign-in account and its linked sign-in identities.
  • Your account profile and app membership record.
  • Your member-card credentials and stored app sessions.

Account deletion is permanent. Uninstalling the app or signing out does not delete your account. Deleting your app account does not delete your Apple or Google account.

Other data and services

Usage reporting and notification registrations use separate installation identifiers. Other devices are not linked to your account by email, so account deletion cannot automatically identify all of their installation data. Contact privacy@3acks.com about separate data requests.

The Android app clears queued activity and requests erasure of its previous installation’s raw usage history when the account changes, including deletion. The erasure request needs an internet connection to complete. You can turn off notifications in the app or device settings.

Backups expire under the hosting provider’s retention schedule; deletion does not rewrite existing backups. If a legal obligation requires any data to be retained, we will explain the data, reason and applicable period when handling your request.

Deletion ends app membership and member-card access immediately. Unused membership time is lost and deletion does not issue a refund. Your statutory rights are unaffected. Payment and subscription availability depends on your club and app version.

Deleting the app account does not cancel a separate club contract, subscription or payment arrangement. Mention any such arrangement in your request so support can explain the appropriate steps.

Read the privacy notice for more about the information used by the apps.